FAQ

Telecomms FAQ

Are there age restrictions to the SA001 Overhead Safety course?

You have to be 16 and over to attend an SA001 Overhead Safety course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

Are there age restrictions to the SA002 Underground Safety course?

You have to be 16 and over to attend an SA002 Underground Safety course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

Are there age restrictions to the SA021 Pole Vehicle Safety course?

You have to be 21 and over to attend an SA001 Overhead Safety course. Operating such vehicles / machines requires an individual to hold appropriate driving license as defined by the Driver and Vehicle Licensing Agency.

Are there age restrictions to the SA023 Banksman course?

You have to be 18 and over to attend an SA023 Banksman – Ground Support Person For Elevating Platform And Mobile Elevating Work Platform course. Operating such vehicles / machines requires an individual to hold appropriate driving license as defined by the Driver and Vehicle Licensing Agency and must hold an appropriate awarding body regulated accreditation for operating an EP / MEWP.

Are there age restrictions to the SA004 – Safe Use of Abrasive Wheels course?

You have to be 16 and over to attend an SA004 – Safe Use of Abrasive Wheels course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

Are there age restrictions to the SA007 Asbestos Awareness course?

You have to be 16 and over to attend an SA007 Asbestos Awareness course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

Are there age restrictions to the SA005 Safe Moving & Handling course?

You have to be 16 and over to attend an SA005 Safe Moving & Handling course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

Are there age restrictions to the SA020 Working Safely in Single and Multi-Occupancy Dwellings Including Buildings course?

You have to be 16 and over to attend an SA020 Working Safely in Single and Multi-Occupancy Dwellings Including Buildings course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

How do I book Telecomms training with Green Square?

You can either make your booking enquiry online, or call us on 01985 221844 where we will be happy to advise you on the training solutions we offer.

Can I undertake training at my premises?

Due to the practical element and equipment list required – most training will need to be delivered at our training location. We can assess whether alternative sites are appropriate.

If I have a group of people needing Telecomms training, can I get a discount?

This may be possible, if you speak to one of our training advisors they may be able to create a bespoke event which will work out cheaper for your organisation.

Do I need to bring documentation used in my company?

This not essential, but please feel free to bring any documentation you use as it can help put the course in to context for your own organisation and procedures.

• SA021 Pole Vehicle Safety – Vehicle check log book will need to be provided
• SA023 Ground Support Person For Elevating Platform And Mobile Elevating Work Platform course -.

Do I need to bring identification?

It is essential you bring photo ID to the course.

How much is training in my area?

Our prices are advertised on our course page although we do run special offers from time to time.

Does the course include lunch?

Our coursed include tea/coffee and lunch. Once you have booked your course, you will receive joining instructions with lunch information included. If you have any dietary requirements please let us know so 7 days prior to the course date.

Is the course guaranteed to run?

We need a minimum number of people for the course to run. This is both to make it financially viable as well as promoting a good environment for learning. The pandemic has made this challenging due to self isolation regulations. If for any reason we need to cancel we’ll do our best to give you plenty of notice and provide alternative options or a refund.

Where are you based?

We are conveniently located between Salisbury and Bath and in easy reach of M4, A303, A350, A36. We are just 60 min for Bristol and serve our clients from Wiltshire, Somerset, Hampshire, Cornwall, Devon, Dorset, Surrey, Berkshire, Oxford, Gloucestershire, Warwickshire, Buckinghamshire

How do I contact you?

Call Evie on 01985 221844 – this diverts to my mobile when I’m not in the office.

I have paid for a Telecomms course, what happens now?

Once we have received payment we will send you Joining Instructions and a map. In case you have any questions, we are available on 01985221844 to answer any enquiries or concerns that you may have.

How long does it take for my certificate to come through?

Certificates are generally received within one week.

Do I need to bring my own PPE?

Yes, you will need to bring the correct PPE identified on the Joining Instructions to the course. This varies from course to course – so please contact us when you make a booking to understand what you will need. Your PPE needs to be clean and in good repair.

Do I need to bring my own tools?

We provide all the tools for you to complete the training. 

• SA002 Underground Safety – We recommend you bring your company GDU as these can units vary and you want to be confident using the model your company provides. 
• SA021 Pole Vehicle Safety – One person in the group will need to bring a Pole Vehicle.
• SA023 Ground Support Person For Elevating Platform And Mobile Elevating Work Platform course – One person in the group will need to bring a Mobile Elevating Work Platform Vehicle.

Does the price include the certificates?

All of our prices include all the certification for the course, there are no added extras for any certificates.

Does the price include the NOPS card?

You will need to apply for your NOPS card directly or add qualifications onto your existing NOPS card.

Who are Smart Awards?

For more information refer to www.smartawards.co.uk from where we have drawn the following text: The telecommunication industry has chosen Smart Awards as their Awarding Body of choice and to be at the forefront of new qualification developments. This ensures that employers and learners can access qualifications to meet the specific needs of industry. We are approved by SQA Accreditation to offer regulated qualifications in Scotland. Our qualifications are available for delivery through our network of approved quality assured centres.

Does the price include the NOPS card?

You will need to apply for your NOPS card directly or add qualifications onto your existing NOPS card.

What is a NOPS card?

NOPS is the NETWORK OPERATIVE PASSPORT SCHEME

The Network Operative Passport Scheme (NOPS) was introduced to help employers comply with safety regulations. The Scheme is managed and administered by Smart Awards who work with industry to agree and set standards and to ensure they are in line with industry and legislative changes. The scheme provides industry compliance for training and accreditation and holds workforce data accessible via smartphone and tablet devices.

You will need to apply for your NOPS card directly or add qualifications onto your existing NOPS card.

https://www.smartpassport.co.uk

Streetworks FAQ

What Streetworks units are offered?

Green Square offer a full range of courses for delegates working on or adjacent to public highways. Courses are accredited by SQA and registration on the Street Works Qualifications Register (SWQR) is included within the cost of the course.

Our most popular courses are detailed on the website but we can deliver any combination of units for subsequent certification and registration with SWQR, provided numbers are practicable to do so.

LA – Location and avoidance of underground apparatus (previously known as Unit 1)

O1 – Signing, lighting and guarding (previously Known as Unit 2)

O2 – Excavation in the road/highway (previously Known as Unit 3)

O3 – Reinstatement and compaction of backfill materials (previously Known as Unit 4)

O4 – Reinstatement of sub-base and road-base in non-bituminous materials (previously Known as Unit 5)

O5 – Reinstatement of cold-lay bituminous materials (previously Known as Unit 6)

O6 – Reinstatement of hot-lay bituminous materials (previously Known as Unit 7)

O8 – Reinstatement of modular surfaces and concrete footways (previously Known as Unit 9)

S1 – Monitoring signing, lighting and guarding (previously Known as Unit 10)

S2 – Monitoring excavation in the road/highway (previously Known as Unit 11)

S3 – Monitoring reinstatement and compaction of backfill materials (previously Known as Unit 12)

S4 – Motoring reinstatement of sub-base and road-base in non-bituminous materials (previously Known as Unit 13)

S5 – Monitoring reinstatement of bituminous materials (previously Known as Unit 14)

S7 Monitoring reinstatement of modular surfaces and concrete footways (previously Known as Unit 16)

What is SWQR?

For more information refer to www.swqr.org.uk from where we have drawn the following text: Street Works Qualifications Register (SWQR) is maintained in Glasgow, at the invitation of the Department for Transport. The SWQR holds details of qualified supervisors and operatives who have gained the appropriate qualification in relation to the New Roads and Street Works Act 1991 (NRSWA).

Awarding Bodies, appointed by the Government, work closely with the SWQR in order that each qualified supervisor or operative can be issued with a durable ID card (which can be produced on site if necessary) to show that he/she is in possession of the appropriate qualification. Additionally, the SWQR can provide road authorities, contracting companies and other prospective employers with information as to whether a supervisor or operative is in possession of a prescribed qualification as provided for in Sections 67 and 126 of the New Road and Street Works Act.

How do I book Streetworks training with Green Square?

You can either make your booking enquiry online, or call us on 01985 221844 where we will be happy to advise you on the training solutions we offer.

Can I undertake training at my premises?

Location of Underground Apparatus and Signing, Lighting and Guarding can be delivered on site where facilities are suitable and numbers make this practicable. Excavation and reinstatement would generally be undertaken at our training location but we can assess whether alternative sites are appropriate.

If I have a group of people needing Streetworks training, can I get a discount?

This may be possible, if you speak to one of our training advisors they may be able to create a bespoke event which will work out cheaper for your organisation.

Do I need to bring documentation used in my company?

This not essential, but please feel free to bring any documentation you use as it can help put the course in to context for your own organisation and procedures.

Do I need to bring identification?

It is essential you bring photo ID to the course.

I have paid for a Streetworks course, what happens now?

Once we have received payment we will send you Joining Instructions and a map. In case you have any questions, we are available on 01985221844 to answer any enquiries or concerns that you may have.

How long does it take for my certificate to come through?

Certificates are generally received within two weeks. Registration with SWQR may take a further 4 weeks.

Are there age restrictions to the NRSWA Streetworks course?

You have to be 16 and over to attend an NRSWA course. If you are 16 or 17 you will need written consent from a parent or guardian to attend the course.

I have a group of delegates can a course be tailored to my companies needs?

We can offer bespoke dates for bookings of 6 or more delegates. We can arrange for the Assessor to customize the course content to the specific needs of clients.

My SWQR card has expired

If your card has expired in the last 5 years you can attend a re-assessment course to cover the units on your card and get a new expiry date for those units.

Once your card/unit has expired you are not qualified to undertake that work, you no longer get a 6 month grace period. For more information contact our team.

When should I book a reassessment? (England)

At the expiry of your SWQR card you will no longer be on the register. Grace periods have fallen away. You can book a up to 5 years after the expiry of the previous card to be re-entered on the register.

Do I have to complete all of the NRSWA units or can I pick and choose?

You do not have to complete all of the NRSWA units. You can complete – for example – Location & Avoidance of Underground Apparatus / Signing Lighting & Guarding / Monitoring Signing Lighting & Guarding as standalone units. We can offer you a combination of customised units for a booking of 6 or more delegates.

I can’t be out of work for 5 days, can I split my NRSWA course?

You can split your course over 5 months – completing a day per month. Payment is required up front for the whole course.

I don’t do any digging. I just put out the signs/ cones/ barriers? Which unit?

If you are not doing any excavating or reinstating in the footpath or road, but you need to sign off an area to work in. You might just need: Signing, lighting and guarding – this is a one day course.

Is there written work on the NRSWA Operative course?

The NRSWA Operative course is practical, there is some theory and written work but this is a small portion of the course. We are a dyslexia friendly centre. If you have additional learning needs we are able to offer a range of support.

How long does the NRSWA training last for?

The NRSWA certificates and card are valid for 5 years. Once your card has expired you will need to refresh your training with the Re-Assessment.

Full NRSWA courses are 5 days long to attend and Unit 2/10 Signing, lighting and guarding courses are 1 day.

I’ve lost my SWQR card – help!

If you have lost your street works card you will need to phone SWQR for a replacement on 0345 270 2720.

I drop kerbs, which NRSWA units do I need to complete?

If you drop kerbs and you are excavating and then putting the kerbs back, you will need to complete the 5 day course which generally covers units 1-7 + 9. You will receive a Blue SWQR card.

If I do the NRSWA Supervisor course, can I do the operatives work?

No, if you complete the NRSWA Supervisor training course you can only supervise to make sure that the operative has carried out the work correctly. You are not trained to carry out the operatives work.

I have done the NRSWA Operative course, but now need Supervisors.

If you have previously completed the NRSWA Operative course you can then complete the NRSWA Supervisors, you will receive a white SWQR card. You have to be either an operative or a supervisor on site, you can’t be down as both as you can’t be the operative then supervise yourself.

You won’t have to re sit unit 1 (this is the same for both operatives and supervisors) so when booking on, let us know that you have previously completed the operatives. You will need to bring your existing SWQR card along to the course with you.

I am not doing any excavating, I just need to monitor the operative?

If you are not doing any of the actual excavating or reinstating yourself and are just needing to monitor/ supervise the operatives, you will require the NRSWA Supervisor training.

How much is training in my area?

Our prices are advertised on our course page although we do run special offers from time to time.

Does the course include lunch?

Our coursed include tea/coffee and lunch. Once you have booked your course, you will receive joining instructions with lunch information included. If you have any dietary requirements please let us know so 7 days prior to the course date.

Is the course guaranteed to run?

We need a minimum number of people for the course to run. This is both to make it financially viable as well as promoting a good environment for learning. The pandemic has made this challenging due to self isolation regulations. If for any reason we need to cancel we’ll do our best to give you plenty of notice and provide alternative options or a refund.

Where are you based?

We are conveniently located between Salisbury and Bath and in easy reach of M4, A303, A350, A36. We are just 60 min for Bristol and serve our clients from Wiltshire, Somerset, Hampshire, Cornwall, Devon, Dorset, Surrey, Berkshire, Oxford, Gloucestershire, Warwickshire, Buckinghamshire

How do I contact you?

Call Evie on 01985 221844 – this diverts to my mobile when I’m not in the office.

Does the price include the certificates?

All of our prices include all the certification and/or SWQR cards for the course, there are no added extras for any certificates.

Does the price include the SWQR card?

All of our prices include all the certification and/or SWQR cards for the course, there are no added extras for any certificates.

My question is not covered here?

Whatever question or enquiry you have about Streetworks any other general enquiries, feel free to give us a call on 01985 221844.